UK: 01628 633 860
International: +44 845 475 1215

• FAQ

  1. How do I pay?
  2. I am a business customer, do I receive any discounts?
  3. How do I register as a corporate / business account customer?
  4. If I cancel my booking, what is the procedure?
  5. Am I allowed to choose my vehicle & driver?
  6. Where will I meet my driver?
  7. How will I be notified of a booking?

1. How do I pay?

Payment can easily be made; we accept all major credit cards & accept payment via PayPal or Google checkout. Alternatively payment can be made on the day cash to driver,

2. I am a business customer, do I receive any discounts?

Yes we do offer all our business customers a 10% discount on all bookings however this offer can only be redeemed on bookings over £65.00

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3. How do I register as a corporate / business account customer?

To register as an account customer, register with us by the registration section of the website. Once you have registered with us, we will email back requesting further information & also we will email you an account form which will need to be completed and returned via email or post

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4. If I cancel my booking, what is the procedure?

If you cancel your booking at least 24 hours in advance there will be no charge. Cancellations made within 12  hours of the arranged time will be charged at the full rate.

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5. Am I allowed to choose my vehicle & driver?

Yes, if you are a registered customer/company then you're more than welcome to choose you driver / vehicle.

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6. Where will I meet my driver?

On the day of your booking, your driver will contact you 15 minutes before they arrives at your pick up address. Also if you have a Skype number a message will be sent to you. Alternatively if the pickup address is at an airport, then your driver will be found using our meet & greet service.

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7. How will I be notified of a booking?

Once you have made a booking with us either over the phone or via the website, we will email  you a confirmation containing all your booking details.

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